Shipping & Payment Policy

Last Updated: September 2026

We want to make receiving your Apricot Lane Cockeysville order as easy as possible! Please review the information below regarding shipping, in-store pickup, order processing and payment.

Order Processing & Shipping

Our regular business hours are Monday 12:00 PM–5:00 PM and Tuesday–Saturday 10:00 AM–6:00 PM Eastern Time.

Please allow approximately 3–5 business days for your order to be processed before shipment. Sundays and holidays are not included in processing times.

Orders placed after 12:00 PM Eastern Time on Friday will typically begin processing the following Monday.

Once your order has been processed and a shipping label has been created, you will receive an email containing your tracking information.

Shipping transit times vary depending on the carrier, destination and other circumstances outside our control. Processing times are separate from carrier transit times and are not guaranteed delivery dates.

During holidays, special events, sales or other high-volume periods, processing and shipping may take longer than usual. If we anticipate an unusual delay in processing your order, we will make reasonable efforts to contact you.

If you need an order by a particular date, please contact us before ordering at (443) 318-4194 or cockeysville@apricotlaneusa.com, and we will let you know what may be possible.

Shipping Areas

At this time, we ship to eligible addresses within the contiguous United States.

We currently do not ship internationally or to Canada, Alaska or Hawaii.

We can ship via USPS to eligible P.O. Boxes and APO/FPO military addresses. Available shipping services and delivery times may vary for these addresses.

Shipping Costs

Shipping charges are calculated based on factors such as the weight of the order, packaging and available shipping method. Your applicable shipping charge will be displayed during checkout before you complete your purchase.

Expedited & Overnight Shipping

At this time, we do not routinely offer expedited or overnight shipping through our website.

If you have a time-sensitive order, please contact us before placing your order. We are always happy to let you know whether we can accommodate your request.

In-Store Pickup

We offer in-store pickup at our Cockeysville location for eligible online orders which will follow the in-store return polices.

Once your order has been processed and is ready for pickup, you will receive a notification letting you know it is available. Please wait until you receive your Ready for Pickup notification before coming to the store.

In-store pickup is available at:

Apricot Lane Cockeysville
9735 York Road
Cockeysville, MD 21030

Tracking Your Order

Once your order has been processed and a shipping label has been created, you will receive tracking information at the email address provided during checkout.

Please make sure your email address, telephone number and shipping information are accurate when placing your order.

Tracking information is provided by the applicable shipping carrier and may take some time to update after a shipping label is created.

Lost, Delayed or Damaged Packages

Once an order has been transferred to the shipping carrier, delivery and tracking are handled by that carrier. Carrier delays can occasionally occur and may be outside our control.

If your tracking information indicates a problem, your package appears to be lost, or your order arrives damaged during shipment, please contact us at cockeysville@apricotlaneusa.com or (443) 318-4194 so we can help you determine the appropriate next steps.

If merchandise itself arrives damaged or defective, please refer to our Return & Refund Policy for instructions.

Incorrect Shipping Addresses

Customers are responsible for providing a complete and accurate shipping address at checkout.

If you realize that you entered an incorrect address, please contact us as soon as possible at (443) 318-4194 during business hours or email cockeysville@apricotlaneusa.com.

We begin processing orders promptly and will make reasonable efforts to update the address before shipment. However, once an order has been processed or transferred to the carrier, we may not be able to change the delivery address.

Additional shipping charges resulting from an incorrect or incomplete address may be the responsibility of the customer where permitted by applicable law.

Returns & Exchanges

Returns, exchanges, final-sale merchandise and damaged or defective items are governed by our separate Return & Refund Policy.

Please review that policy before completing your purchase.

Payment

We accept the payment methods displayed as available during checkout. Available payment options may vary depending on whether you are purchasing online or in our Cockeysville store.

Payment is required at the time an online order is placed. Orders are subject to successful payment authorization and acceptance.

For your security, payment transactions are processed through our authorized payment-processing providers. We do not necessarily receive or retain your complete credit or debit card information.

Gift Cards

Apricot Lane Cockeysville gift cards may be used both online at apricotlanecockeysville.com and in our Cockeysville store, subject to the applicable gift-card terms and conditions.

Additional information regarding gift cards and store credit can be found in our Terms & Conditions.

Pricing, Taxes & Payment Errors

Applicable sales tax and any shipping charges will be calculated and displayed during checkout.

We reserve the right to correct pricing, payment or other checkout errors in accordance with applicable law. If an issue affects an order you have already placed, we will contact you when appropriate.

Questions?

We're happy to help! If you have a question about your order, shipping, payment or in-store pickup, please contact us:

Apricot Lane Cockeysville
9735 York Road
Cockeysville, MD 21030

Phone: (443) 318-4194
Email: cockeysville@apricotlaneusa.com

Store Hours:
Monday: 12:00 PM–5:00 PM
Tuesday–Saturday: 10:00 AM–6:00 PM
Sunday: Closed